Looking for a snug and comfortable place to stay in during your trip to St.Petersburg? Interested in short-term tenancy at affordable price?

Opened in the center of Petersburg on Rubinsteina street,23 and on Malaya Morskaya street,7 the hotels pride themselves on having a Greek name "Acme", denoting the peak, zenith, prime, the best of something; and whether it's the simplicity of one-day stay or a weeks-long accommodation, you'll be guaranteed great quality food and service since the hotel personnel is strongly in the favor of hotel's logo - "the Acme of Hospitality"!

STN Company is the largest provider of temporary furnished apartments in the center of Saint-Petersburg, with a growing portfolio of stylish, conveniently located residences in Nevsky prospect and nearby streets. Distinguished by their urban contemporary design and prime locations, our apartments provide a relaxing, residential retreat for travellers on short-term and long-term assignment. Apartment Rental Service is your best bet for Petersburg fully-furnished flats!

Home » Frequently Asked Questions
 
 

Could you give an example, how the Guest Card works?
•    A guest stays at the Acme hotel for 10 days and pays 3 000 rubles per night.
•    The guest pays for this accommodation 30 000 rubles, and gets the rights to become a Frequent Guest Programme member, so as soon as he fills in the enrollment form, he is awarded his Frequent Guest Card and 10% of the applicable accommodation rate is paid directly back onto this card within 24 hours. On the departure date, the Card balance is 3 000 rubles.
•    Planning his next trip to Saint-Petersburg, the guest books one of the STN apartments for 2 nights. He wishes to use his Frequent Guest Card and to spend the saved amount (3 000 rubles) for accommodation in this flat.
•    The chosen apartment costs 4 000 rubles per night, so the guest should have paid 8 000 rubles for the whole period of stay, but since he is geared to use his Frequent Guest Card with the 3 000 rubles’ balance, he will pay only 5 000 rubles cash upon arrival.
•    As soon as the guest checks in, presents his Frequent Guest Card to reception and pays 5 000 rubles for accommodation, his Frequent Guest Card is charged for 3 000 rubles. So the Card balance on the arrival date is 0 rubles.
•    Within 24 hours after the guest checks in and pays for lodging, 10% of the applicable accommodation rate is paid directly back onto this card, so on departure date the Card balance will be 500 rubles. Next time the guest rents one of STN properties, we will be able to use this amount for accommodation payment.
•    Moreover, the Card holder wishes to get a 10% discount for visa registration. There are 2 relatives staying together in one flat with the Card holder. Each of them gets this discount and pays 700 rubles - 10% = 630 rubles per registration.

I have a certain amount on my Guest Card. May I lend my Guest Card to friends, so they could pay for their accommodation and use this money?
•    Yes, you may.

I have never used your services, but I wan’t to have this card. Can I purchase it?
•    No, you can’t. It’s a free of charge programme only for STN Company guests.

Should I spend the saved on my Guest Card amount next time I use your services or I can keep on saving?
•    You may continue saving or spend your money – it’s up to you to decide!

How long the card is valid?
•    The card doesn’t have an expiry date.

I wish to get 10% for additional services. Do my relatives get the same discount?
•    Yes, not only the card holder, but also his\her relatives (up to 5 people) staying in the same flat\hotel room, can enjoy the Frequent Guest Card benefits

Am I awarded 10% of the paid amount each time I use your services?
•    Yes, every time you check in and use your Frequent Guest Card, you add value to your budget, because 10% of the applicable accommodation rate is paid directly back onto your card.

As a Guest Card holder, do I get any other discounts, apart from the mentioned ones?
•    Only the discounts that are mentioned on the website.

I am a Guest Card holder and would like to check in earlier than 14.00 for free. Are the managers obliged to provide me with this service? 
•    No, Free of charge early check in or\and late check out are subject to availability.

May I use the Frequent Guest Card not only for the STN Company services?
•    No, the Frequent Guest Card may be used only for the STN Company services

May I pay the transfer or other additional services by the Guest Card?
•    No, you can’t do this. The saved amount on your Guest card may be spent only for the accommodation at the STN Company properties

May I fill in the enrollment form on-line and get the Guest Card by mail?
•    No, you can’t do this. The Enrollment Forms are available only at STN properties, at any Acme hotel reception desk and at the STN Company office. You should give the filled in enrollment form to the managers, sign the documents and get your Guest Card.